We’re used to AWS running out of these servers in certain data centers. We use AWS’ highest-end servers for our cloud gaming apps, where we might simulate billions of molecular interactions to demo how a drug works or simulate complex fluids and tissues to recreate surgery. Businesses may consider a hybrid strategy with local infrastructure as a redundancy, leveraging new technologies and automation to ease management. Larger networks are exponentially more complex to manage and recover, and cloud providers are on the bleeding edge of management at scale. Mark Brown, British Standards Institution (BSI)Ĭloud providers are not invulnerable to issues. The key lesson is to therefore validate your expectations through supply chain assurance (such as SOC 2 reporting). Many companies are putting their faith in cloud service providers to fulfill their cloud requirements, but there is a sense that storing and processing data in the cloud is often done with the expectation of a safe, secure ecosystem-which many companies fail to validate. Validate Your Expectations Of Your Cloud Service Provider At the very least, you need to make sure your team’s data is backed up so that in the face of a long outage, you can still give some kind of service to your customers. But guess what? Your customers don’t care! When facing customers, you always have to take responsibility for what has occurred. Using any kind of XaaS (in the case of AWS, infrastructure as a service) puts some of your business in someone else’s hands. Be Ready To Take Responsibility (Even If It’s Not Your Fault) From there, if you follow solid infrastructure-as-code best practices, you should be able to spin your environment up in the other region, redeploy your app and be back up and running fast. Whether you’re using RDS or DynamoDB, Amazon Web Services offers multiple solutions for replicating data in another region. Take A Multi-Region Approach To Cloud App DevelopmentĮngineering teams should consider a multi-region approach to cloud app development. This involves using multiple vendors and redundant systems, along with tools to automate failover and monitor network conditions in real time to identify issues early. To prevent possible catastrophic impacts, businesses must take action to build resilience into every layer of infrastructure. They happen to even the most sophisticated infrastructure and service providers. Build Resilience Into Your Infrastructure Google “recovery time objective” to jump down a rabbit hole on this topic. Cloud services need to support redundancy at multiple levels: zone, geography and service provider. Have hot or warm alternatives ready to fail over to either automatically or by flipping a switch. Vipin Jain, Pensando SystemsĪlways have a backup plan. This is an opportunity for an insurance company to provide these guarantees based on statistical probability. A better strategy is to look for SLA guarantees and claim the business’ losses from the cloud provider. Know What’s In Your Service Level AgreementĪ multicloud strategy for the same application is expensive and cumbersome, and you are hoping that you can react and repair faster than cloud teams.
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